At EcoShine Solutions, your satisfaction is our top priority. Whether you have a question, need to make a change to your service, or want to share feedback, we’re here to help—quickly and personally.

How to Reach Us

Phone:
Email: Ecoshinesolutionsunlimited@gmail.com
Hours of Operation:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

We aim to respond to all inquiries within 24 hours during business hours.

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Common Requests We’re Happy to Help With:

• Scheduling a new service
• Rescheduling or canceling an appointment
• Updating your contact or payment information
• Reporting an issue or concern
• Requesting additional services or add-ons
• Providing feedback on your recent service

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Emergency or Last-Minute Needs?

If you have an urgent request (e.g., last-minute turnover, lockout issue, or time-sensitive errand), please call or text us directly. While we can’t guarantee availability, we’ll always do our best to accommodate you.

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Feedback & Service Quality

We love hearing from you! Whether it’s praise or constructive feedback, your input helps us improve and grow. After each service, you’ll have the opportunity to rate your experience and let us know how we did.

If something wasn’t up to your expectations, we’ll make it right. We stand by our Satisfaction Guarantee and will return to address any issues reported within 24 hours.

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Client Portal (Coming Soon!)

We’re working on launching a secure client portal where you’ll be able to:
• Manage appointments
• View service history
• Make payments
• Communicate with our team directly

Stay tuned!

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Thank you for choosing EcoShine Solutions. We’re proud to be your trusted cleaning and concierge partner—and we’re always just a call or click away.